Privacy Policy

Privacy is a cornerstone of digital trust. At TattooMind, we are committed to protecting your privacy by actively resisting intrusive advertising, tracking technologies, and other privacy violations. We will never monetize your personal data for profit. Instead, we fulfill our mission by delivering exceptional products and services that respect your privacy.

Introduction

This Privacy Policy explains how we collect, use, and protect your "personal information" - data that can identify you, such as your name or email address. All other data is considered "non-personal information." When personal and non-personal information are combined, we treat the entire dataset as personal information.

This policy applies to all Services provided by TattooMind at www.tattoomind.co, including our website, mobile applications, and related products and services that reference this Privacy Policy. Third-party services integrated with our platform are governed by their respective privacy policies.

Information We Collect

Information You Provide Directly

We collect information when you voluntarily share it with us:

• Contact Information: Name, email address, phone number, and other contact details you provide.
• Payment Information: When you make purchases, we collect credit card details, billing information, and other payment-related data.
• Content and Communications: Files, documents, images, messages, and other content you share through our Services, including support communications.

Information Collected Automatically

Our systems automatically gather certain information during your use of our Services:

• Device and Technical Information: IP address, device identifiers, operating system, browser type and version, language settings, and device configuration.
• Location Data: Geographic information based on your device settings and IP address.
• Usage Analytics: Website activity, page views, session duration, referral sources, feature interactions, and behavioral patterns within our Services.

Information from Third Parties

We may receive information about you from external sources:

• Integration Partners: Data from third-party applications and social networks you connect to our Services.
• Service Providers: Information from companies that provide services on our behalf, such as location services or analytics providers.
• Inferred Information: We may derive additional insights about your preferences and characteristics based on the data we collect, using both automated and manual analysis methods.

How We Use Your Information

We use your personal information to:

• Deliver Our Services: Provide, maintain, and improve our products and features
• Enhance User Experience: Develop new features and optimize existing functionality
• Customer Communication: Send important updates, respond to inquiries, and provide support
• Technical Support: Troubleshoot issues and provide customer assistance
• Security and Compliance: Protect our Services and comply with legal obligations

Information Sharing

We share your information only in these specific circumstances:

• With Your Consent: When you explicitly authorize us to share your information with third parties.
• Service Providers: With trusted partners who help us deliver our Services, provided they maintain equivalent privacy protections as outlined in this policy.
• Legal Requirements: To comply with applicable laws, legal processes, or governmental requests. We will notify you unless legally prohibited from doing so.
• Safety and Protection: When we reasonably believe disclosure is necessary to prevent harm to individuals or protect rights and property.
• Business Transfers: In connection with mergers, acquisitions, or other corporate restructuring events.
• Non-Personal Information: We may share aggregated, anonymized data that cannot identify individual users.

Please note that third-party services linked to or integrated with our platform operate under their own privacy policies. We are not responsible for their privacy practices.

Data Security and Retention

We implement comprehensive security measures including physical, technical, and administrative safeguards to protect your personal information. In the event of a security incident that may affect your data, we will promptly notify you and provide guidance on protective measures.

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary based on data type, service context, and legal requirements.

Data Deletion Rights

Account Deletion Process

Primary Method:

1. Navigate to your Account Settings
2. Select "Delete Account"
3. Review the deletion information provided
4. Click "Permanently Delete Account"
5. Confirm your decision in the confirmation dialog

Alternative Method:

If you cannot access your account, email us at support@tattoomind.co with the subject line "Account Deletion Request." Include your name, email address, and account verification details.

Processing Timeline: We will complete your data deletion within 30 days, except where legal obligations require data retention. You will receive confirmation upon completion.

International Data Transfers and Age Restrictions

Your information may be processed and stored on servers located outside your home country. By using our Services, you consent to international data transfers while we maintain our privacy commitments regardless of data location.

Age Policy: Our Services are not intended for users under 13 years of age. If you believe your child under 13 has provided us with personal information, please contact us immediately for removal.

Regional Privacy Rights

Global Rights

We extend the following rights to all users worldwide:

• Right to know what personal information we collect
• Right to know how and why we share personal information
• Right to access your personal information
• Right to exercise privacy rights without discrimination

European Economic Area, United Kingdom, and Switzerland (GDPR)

Legal Basis for Processing:

• Contract performance and service delivery
• Legitimate interests in security, service improvement, and preventing abuse
• Your explicit consent where required

Additional Rights:

• Right to correction or deletion of personal information
• Right to object to processing
• Right to data portability
• Right to withdraw consent
• Right to lodge complaints with supervisory authorities

California Residents (CCPA)

Additional Rights:

• Right to request deletion of personal information
• Right to opt-out of personal information "sales" (Note: We do not sell personal information)
• Right to designate authorized agents for privacy requests

Identity Verification: We verify identity through account email verification or additional security measures as required by law.

Exercising Your Privacy Rights

To exercise any privacy rights or address concerns, contact us at support@tattoomind.co. We will respond promptly and work to resolve your request. If we cannot adequately address your concerns, you may file a complaint with your local data protection authority.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted online with an effective date. Continued use of our Services after the effective date constitutes acceptance of the revised policy.

Contact Information

For privacy-related questions or concerns, please contact us at:

Email: support@tattoomind.co

Response Time: We aim to respond to all privacy inquiries within 48 hours.